"C22/ Urolog Clinic (my second homes)"

About: Royal Blackburn Hospital

I have been a regular visitor to the urology ward/Clinic for around 10 years now and I cannot thank/ praise the staff enough for all they do for me whether its inpatient treatment, offering advice over the phone or booking a clinic appointment. to put it another way no matter how big a curve ball I throw at them (and believe me there's been a few) they always seem to have a solution up their sleeves

I have over they years witnessed the relentless dedication, care and compassion of all the staff whom go above and beyond to ensure their patients are safe, comfortable & are fully informed of the treatment options available and any planning/decision making involved in such treatment. Each and every one of my visits have been a pleasant experience.

My love to each and every one of the staff members as I wouldn't be who I am or have what I have today without them thanks guys!!

Story from NHS Choices

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Response from Royal Blackburn Hospital

Many thanks for your feedback regarding your visits to the Urology ward / clinic at Royal Blackburn Hospital and thank you for taking the time to do so.

It is a pleasure to receive such lovely feedback about the care and treatment provided and I will make sure your comments are passed onto the team who will be delighted to hear that your experiences have been really positive as we always strive to deliver safe, personal & effective care.

We are really keen to hear about your experience and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and services.

If you would like to share your story with us please contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk

Many thanks again for commenting and best wishes.

Melissa Almond, Patient Experience Facilitator

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