About: Purley War Memorial Hospital

Doctor requested an appointment with me for a follow-up. I got help from the reception for this. The administrator was really kind and helpful thru the process. I could sense that my requirements mattered and they were loving their job. I'd like to thank to hospital in general and the administrative staff especially for their outstanding service. I'm happy to provide further details to help find this particular person for their service.

Story from NHS Choices

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Response from Purley War Memorial Hospital

Dear Anonymous

I am delighted that our staff were able to look after you so well and I am grateful that you took the time to let us know. I will certainly pass on your kind words to the team at Purley War Memorial Hospital and their managers.

KInd regards

Graham Richardson Deputy Manager, PALS and Complaints

You can contact PALS on: 020 8401 3210 or at ch-tr.pals@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful