"Some wards were horrendous"

I've been put in 3 of the wards, I found the staff in.Rose and Bluebell ward absolutely lovely and especially on Rose ward really felt they cared but Sorrell ward was horrible, I.think.I've seen prisoners treated better!! I was left alone with no food and men indecently exposing themselves whilst I was in the lounge. I felt Sooo unsafe.

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Response from Prospect Park Hospital


Thank you for your posting. We are sorry to see that you were unhappy with the care provided on Sorrell Ward. It is of paramount importance that patients feel safe. I will share all of your comments relating to the wards at Prospect Park Hospital with senior staff so that we are able to continue to develop our services. Please contact me so that we can discuss your experiences in greater detail and provide you with a full response. If you wish to remain anaonymous, you could contact your local Healthwatch organisation for assistance. Further information can be found on our website; www.berkshirehealthcare.nhs.uk

Yours Sincerely,

Trevor Lyalle

Patient Advice & Liaison Service

Berkshire Healthcare NHS Foundation Trust

Tel: 01189605027 e mail: trevor.lyalle@berkshire.nhs.uk

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