Had my bone marrow aspiration by clinical nurse specialist Jane. She put me at ease, explained the procedure well and made what was a frightening experience as comfortable as it could be. She has an exceptional manner and Lanarkshire is enriched by her expertise.
My return visit was today. Was taken on time, consultant Dr Laird was excellent. Explained all points clearly, had repeat X-rays done immediately and future appointments explained.
Was emotional after visit and staff noticed this and offered me a room to compose myself before walking through the waiting area.
Can't emphasise enough the efficiency and excellence of care from junior to very senior members of staff.
If I need to have future treatment/ follow up in WGH I will be confident that all my needs will be met.
"Efficiency and excellence"
About: University Hospital Wishaw / Clinical haematology University Hospital Wishaw Clinical haematology ML2 0DP
Posted by Joyce motherwell (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Margaret Kelly
Update posted by Joyce motherwell (the patient) 8 years ago