"Clementine wards A and B"

About: Queen's Hospital (Romford)

During a recent stay at queen's, I was lucky enough to be on Clementine. It was a trauma for me to be so unwell, but the nurses, doctors, students, and all health workers involved in my care, were what the NHS Can be proud of. I have seldom seen such hard working nurses, in particular on the night duty, where the staffing levels are lower. Most nights were non stop call bells ringing but each time a nurse entered the bay to answer a call, the patient was treated with dignity, respect and a smile.

The nurses I feel deserve recognition for their professionalism. Also big thanks to the deliverers of food who had a tough job with my veggie/diabetic diet, but always came up with something.

After a far from good experience in AAU last year, I was filled with dread at the thought of having to go through it again, it was necessary for me to liaise with matron at the time. They could learn a lot from Clementine.

A big thank you and welll done to all.

Best regards, Georgina di Lorenzo.

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Response from Queen's Hospital

Thanks for sharing your experience at Queen’s Hospital. I’m so pleased that you felt our nurses, doctors, students, Health Care Assistants looked after you so well. I’m also glad to hear that you enjoyed the food at our hospitals as we have been reviewing our menu’s based on previous comments

Yours sincerely Wendy Matthews Interim Chief Nurse

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