"I had the unfortunate pleasure ..."

About: North Tyneside General Hospital

(as the patient),

What I liked

I had the unfortunate pleasure of having to visit the A&E department and I would like to say what wonderful staff are in this department. We hear so many people complaining abut their visits to A&E that I must congratulate the staff on the way my husband and myself were treated.

We arrived at about 9.30 am, the nurse and doctor on duty were first class. I had to have an x-ray and while I was away my husband was given a cup of tea which I thought was very touching, as he is 71 years old.

The treatment I received was wonderful and I cannot praise the nurses or doctor enough. I have had five members of my family in hospital over the past 18 months for various conditions and they have all been treated with compassion and care.

Story from NHS Choices

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Response from North Tyneside General Hospital

Thank you for your very kind comments posted on the NHS choices website regarding the care afforded to you and your husband at North Tyneside General Hospital. It was very kind of you to write and compliment the staff on their care.

Thank you for taking the time to write.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful