"Accurate information should be published"
About: Liverpool Community Health NHS Trust Liverpool Community Health NHS Trust Liverpool L13 1FB
Posted by Julzb32 (as ),
On the current Liverpool Community Health (LCH) leaflet for the phlebotomy service it says that you can access the service at a series of walk in centres. Being ill, I needed a set of bloods taking. The easiest centre for me to visit is the Ropewalks Health Centre in Argyle St L1, because I can get there by bus.
So I went along this morning and arrived just before midday, to be told that the nurse (phlebotomist) was about to finish for the day, and was taking no more callers so my entire journey into town and out again was wasted, due to poor information. Not a problem in normal circumstances, but when you are ill, and in my case finding it hard to get around, it is to say the least annoying, and to say the best inconsiderate
Accurate information should be published, and if there is any doubt about availability at certain times it should be stated on the leaflet. Otherwise, the centres should maintain the service that they publicise.