"I was admitted by ambulance to ..."

What I liked

I was admitted by ambulance to Accident and Emergency and subsequently had an appointment with a Consultant. I could not speak more highly of all the staff that helped me including the paramedics who brought me to the hospital, nurse and doctor in A&E, Dr, staff involved in follow up tests i.e. ECG, Electro Cardiogram and Chest X-ray and admin staff. I received a fantastic service and whilst my health issue remains unresolved it is so reassuring to know that I am in such good hands. Thank you to you all.

What could be improved

The only negative in my whole 'North Tyneside Hospital Experience' was when I opened the letter regarding my follow up appointment and read that I had been referred to "Elderley Medicine". As a physically and mentally active 54 year old it did nothing for my self esteem and personal well being to be identified as "Elderley". Even if I was 30 or 40 years older, I would prefer a referral to a Department with a more tactful name and would urge you to consider a more appropriate (and accurate) title.

Anything else?

No.