What I liked
Following diagnosis of Prostate Cancer last summer I underwent the full range of tests and finally elective surgery for a Radical Prostatectomy, being a patient on Ward 5. Although the various departments (Ultrasound, MRI, Bone scan, X-Rays etc) were invariably busy, I was always treated as an individual and each stage was well explained and professionally carried out. I found the staff of Ward 5 in particular to be tolerant, understanding and sympathetic. I was treated with consideration and respect throughout, and found the staff to be attentive, thorough and capable. I consider the standard of care and their bedside manner to be first class and this is fully endorsed by my partner who has 25 years nursing experience. Throughout all this the staff were invariably cheerful and retained their sense of humour during even the most testing and sometimes unpleasant times. I am pleased to say that I have made a full recovery from surgery although I am still undergoing monitoring tests. I have been most impressed with the service provided by the hospital and the Urology department in particular.
What could be improved
I did find it odd, not to say contradictory to find the front entrance of the hospital - a place of healing - surrounded by people smoking (even one patient propelling a drip stand!) Is there any way of providing an alternative venue for those unable to break the habit?
"Following diagnosis of Prostate ..."
About: The James Cook University Hospital The James Cook University Hospital Middlesbrough TS4 3BW
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