"dignity and respect"

About: Luton & Dunstable Hospital

I was very unhappy with the treatment that I received after my operation on 21st October. The night staff were great but the day staff were awful. No one checked the vaginal pack or pad which resulted in me lying in a blood and urine wet bed for 15 hours. This meant leaving the hospital last night with sore and burnt buttocks.

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Response from Luton & Dunstable Hospital

We are very concerned to hear that your experience has been an unpleasant one. Please be assured that we will investigate this matter as much as we can from the information given.

We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

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