My other half complained about a bad back / severe kidney pain / crying.
Almost 10 hours later they finally managed to:
look at her
forget about her about a dozen times
waited for her to walk up to the doctors room to ask about her CT
Had the CT staff tell the docs what she should have
have an U/T scan, then they recommended a CT! !
kept her waiting 2 more hours, only to say they couldn't find a problem! ! rubbish and the staff we came into contact with in the A&e ward should be ashamed of themselves, couldn't even work as a team! ! no handing the "baton" over with regards to patient progress, care. No command and control, no ethos of care!
I will avoid that place no matter how sick I get, other places in Kent will be my destination!
"Experience at william Harvey A&E"
About: William Harvey Hospital (Ashford) / Accident and emergency William Harvey Hospital (Ashford) Accident and emergency Ashford TN24 0LZ
Posted by Embarrased relative (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Helen O'Keefe