What I liked
Recption was fantastic,
very friendy
relised i had been waiting so escorted me to the next area.
always aknowledged me when walked past as was waiting a long time
What could be improved
communication
I was an hour and a half late being seen.
No apoligy
no one ever told me the doctor was running late
when i got to see him, he had hardly any of my notes so just said to me in a phrase ofm (your wasting my time)
So whats been going on with you:
Then sent dout to have a blood test, the blood centre closed at 4.pm, doctor didnt see me till after 4.30, so that was a waste of a trip.
Anything else?
better attitude of the doctor
doctors knowing whats going on arount the hospital with other departments
Doctors being prepaired with patient history would help.
"Recption was fantastic,
very friendy
relised ..."
About: University Hospital Of North Tees University Hospital Of North Tees Stockton-on-Tees TS19 8PE
Posted via nhs.uk (as ),
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