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home treatment was good

Posted By Brave375

"home treatment was good"

About: Ailsa Hospital

(as the patient),

I had a period of depression and anxiety and the staff nurse came to the house for consolation and treatment. I found having the discussions in my own home made it less of an ordeal. I was treated so well and have made a full recovery

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 27/10/2015 at 16:51
Published on Care Opinion on 28/10/2015 at 11:22

picture of Eunice Goodwin

Dear Brave375,

I am so pleased you have made a full recovery and that you found the treatment so good. At times like this, understanding and support is just what we need. Being at home must have helped enormously too. I am not sure if your nurse was a community nurse or a CPN but I will pass this to both teams so they know how helpful this was to you. Thank you for taking the time to let us know about this so I can share it with others. Here’s to continued good health,

Eunice

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