"horrific experience"

Unfortunately the staff are over worked and don't have enough time for patients. We we're sent away thinking our son had bruised his finger but in fact it's broken. Well done Bridgwater miu luckily it wasn't something more serious!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Karen Howard-Grenville, PALS, Somerset Partnership NHS Foundation Trust

Dear lg

Firstly, may I apologise for the length of time that it has taken for our Trust to provide you with a response but unfortunately, we have only just been notified of your posting.

I was very sorry to read about your sons experience of your local MIU department. the PALS team will share your comments with the manager of MIU services, and if you would like to discuss this matter further, please do not hesitate to contact the PALS team on 01278 432022, or email us at pals@sompar.nhs.uk

I hope that your son has now recovered, and may I take this opportunity to wish you all well.
with kind regards
  • {{helpful}} of {{total()}} people think this response is helpful