"The Queens Centre Ward 33 Staff"

About: Castle Hill Hospital

My mother spent her last days on ward 33 of the Queens centre.

The Centre is beautiful extremely clean and very efficient but the biggest accolade must go all the staff from the consultants/doctors to the nurses of all types and including the cleaners.

All of the staff without exception where fantastic above and beyond the call of duty.

The way they cared for my not just my mother but also all of the family and other visitors was exceptional.

Our family could not have been happier about the care and attention our mother was given during her final days.

She was always treated with the utmost dignity and respect, with the staff being so helpful in every way imaginable.

Thank you so much for all you have done and all the help given.

Also staff at the Bereavement centre made things so easy for us whilst helping with the necessary arrangements thereafter.

Brilliant. xx

Story from NHS Choices

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Response from Castle Hill Hospital

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

Our deepest condolences go to you and your family for the loss of your Mother but we will ensure your kind comments are shared with the Oncology team at Castle Hill Hospital.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) on (01482) 623065 or email pals@hey.nhs.uk.

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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