"Nightmare labor"

About: Whipps Cross University Hospital

I checked in whipps cross hospital at 23:00 on a Friday night. Having gone into labor at 20:00 the same day. I got brought up to the labor ward where I was told a midwife would see me asap. 3 hours later still waiting and getting out of bed during contractions looking for a midwife. Finally got seen I asked for pain relief and they offered me paracemtol. 5 hours later I asked for pethidine. Had the injection then after I was told they gave me Diamorphine!

Which completely stopped my labor. I was in labor for 25hours. Midwives kept taking the gas&air out my mouth. Very rude staff. Gave birth on the floor where they weighed my baby and gave me the wrong birth weight. Was brought back up to the ward to find period pads all over the bathroom floors and wee on the seats. Very dirty. Had to ask 5 times for my bed sheet to be changed .

Very bad birth experience.

Won't be going back to whipps cross anytime soon

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Response from Whipps Cross University Hospital

Dear Ciara

We are very sorry to read your experience during your labour and the birth of your baby. We hope you are now both settling in well.

There are a number of concerns that you have raised here that we would like to look into in more detail and urge you to contact us with more detailed information. This will help us to address any incidences that happened during your care and also make improvements where needed. To do this please contact our Patient, Advice and Liaison Service on 020 3594 2040 or by email: pals@bartshealth.nhs.uk

Kind regards

Barts Health NHS Trust

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