"Outpatient appointment repeatedly cancelled"
About: Addenbrooke's Hospital / Ophthalmology Addenbrooke's Hospital Ophthalmology CB2 2QQ
Posted by annoyed at addenbrooks (as ),
We have been waiting months for an outpatient appointment for my son which is repeatedly cancelled without reason and re-scheduled further in the future without consultation - usually to days we cannot do due to childcare issues.
It has taken so long to get this appointment scheduled the clinic days have now changed from ones we could do to ones we now cannot make easily at all.
Why do you schedule someone in for an appointment, only to cancel it repeatedly? It cannot be short term issues such as illness - you are cancelling a couple of weeks in advance. It is no wonder you get a bad press on your service: it is actually bad.
Not happy at all.