"A great team at West Bridgford"

About: Abbey and Lady Bay Children's Centre

(as a parent/guardian),

It all started in 2014. Our child was having real problems at school & we did not know where to turn, when someone said to us to see if there was anyone that could help us at the West Bridgford Sure start centre. We went straight over on the same day & met a lovely lady called Kathryn. My wife had a good cry on her shoulder & we told her about the situation & she said that she could help. Kathryn asked us to come back on the following day & then started us with some reward charts for our child & gave us some ideas to try. Unfortunately Kathryn was having problems in her pregnancy, so she passed our case onto another lovely lady, Jackie & since then until very recently, Jackie & her line manager, Kelly have been very supportive & influential in assisting us to help our child. They were a life saver in getting things done by our child's school, to which prior to this was not really effective or existent. Our child is now under a Paediatrician, as there are concerns around ADHD & other areas, to which the Sure start team had an input & there are now clear strategies & guidelines in place to help with our child's delayed development. Our child has had to struggle massively & this has started to hamper confidence, learning & social aspects, but without the help from a great team at West Bridgford, a support network & strategy would not of been put in place. Well done ladies & many thanks from us & our child.

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Response from Tina Hancock, Sure Start Children's Centres Service Manager, Broxtowe District, Sure Start, Health Partnerships

Dear Richard625 and family,

Thank you for taking the time to post your comments on this forum - we really do appreciate your feedback.

What an emotional time you've had and have travelled an emotional but rewarding journey, learning new skills and developing the confidence needed to enhance your childs social and emotional journey.

It is always great to hear when our staff have worked really hard to support your family - what and amazing support network you have, well done to all the staff involved.

I would like to take this oppertunity to wish you and your family all the very best for the future and hope we have given you the strength to support your child and maintain positive partnership working that works for your child.

All the best, Tina.

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