"Lovely reassuring staff"

About: Royal Derby Hospital

I attended an appointment this morning at the breast clinic. I would like to commend every staff member that dealt with me. What a lovely group of staff you have there. From the receptionist to the doctor and everybody in between.

Everybody was friendly reassuring and professional at every stage of my appointment.

In fact I can say the whole procedure was an absolute pleasure (except the actual procedure itself of course) the staff couldn't have made me feel more at ease and comfortable.

Thank you for everything, all of you. You don't need to change a thing.

Story from NHS Choices

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Response from Royal Derby Hospital

Thank you for your kind comments following your appointment at the Breast Clinic.

I will share your e-mail with all the staff in clinic.


Patient Advice & Liaison Team (PALS)

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