"polite staff."

About: University Hospital Of Hartlepool

(as the patient),

What I liked

polite staff.

What could be improved

under staffed

Story from NHS Choices

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Response from University Hospital Of Hartlepool

We’re pleased you found our staff polite on your recent visit to out hospital. We are concerned that you feel our hospital is understaffed because we work hard to ensure we have the right number of nurses, doctors and other health professionals on duty at all times so we can provide a good service to patients. Please be assured that our staff are dedicated to your care and, though they are busy, they are all committed to ensuring you are well looked after as a patient in hospital.

Thank you for taking the time to leave a comment on NHS Choices.

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