"An anxious parent"

About: Royal Blackburn Hospital

Having being referred in the early of hours of Sunday morning from an urgent care centre it was a delight to be me by such a welcoming team. My son was quite anxious but the staff there put him at ease immediately.

All the staff Nurses and Doctors were really helpful and very caring. Thank you to everyone for making a worrying time such a pleasant experience.

Story from NHS Choices

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Response from Royal Blackburn Hospital

Many thanks for your feedback regarding your sons experience of the care received in childrens and adolescent services at Royal Blackburn Hospital and thank you for taking the time to do so.

Your comments will be forwarded to the team who will be delighted to hear that your experience was so positive as we always strive to deliver safe, personal and effective care.

We are really keen to hear about your experiences and what made it so positive for you so that we can try to make it like this for every patient visiting our hospitals and services.

You can contact me Helen Ritchie on 01254 734471 or alternatively you can email me at Helen.ritchie@elht.nhs.uk

Many thanks again for commenting and Best Wishes.

Helen Ritchie, Senior patient experience facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful