"Amazing staff!"

About: Queen Elizabeth The Queen Mother Hospital

A huge Thank you to the staff of A&E, ICU and Minster Ward in the care of our family member recently.

Despite the huge stress the staff are clearly under, nothing was too much trouble.

The family and patient were in a stressful situation But the staff could not have done more for us.

Even in a hugely busy A&E department, which was clearly bursting at the seems, the staff were understanding, patient, informative and efficient (as they could be!) in our care.

Thank you all and keep up the great work

Story from NHS Choices

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Response from Queen Elizabeth The Queen Mother Hospital

Thank you very much for letting us know about your recent experience at A&E.

As you rightly say, this is a very busy department, but it is good to hear that the staff provided you with the excellent service we aspire to.

I hope all is well with your family member now.