I attended the Minor Injuries in August with a wrist injury. This Unit made me feel confident that they actually "listened to me"". It was the first time I had received treatment here as a patient myself, although my son underwent major orthodontic and jaw surgery last year and experienced superior care.
As a nurse I could be more critical than most patients. I know how things should be done, how patients should be treated, and how care should be administered and evaluated. However, I could not have felt more professionally treated and respected. The Out- patient physiotherapy Unit is superb, being efficiently serviced by 2 receptionists whilst the physio team is specific in their treatment regimes.
It is possible I will need surgery to my hand in the near future and I would have no hesitation to have this surgery at the QVH. It is always a good indication of how good a hospital service is if you ask a clinician where they would prefer to be admitted if they needed treatment for themselves or their loved ones.
Well done to all the staff and thank you!
"Minor injuries unit"
About: Queen Victoria Hospital (East Grinstead) Queen Victoria Hospital (East Grinstead) East Grinstead RH19 3DZ
Posted via nhs.uk
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