"My sisters care was unhelpful"

About: Conquest Hospital / Accident and emergency

(as a relative),

My sister was a a Alcoholic and a very heavy drinker too.

She went to rehab but unfortunately it didn't work she went to three off them.

But the good thing is that she's finding a way to battle her Alcoholism by doing a fitness program she doing really well. I'm so proud of my sister.

My sisters care was unhelpful.

They need more doctors.

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Response from Patient Experience Lead, East Sussex Healthcare NHS Trust

We're sorry to hear that you felt your sisters care was unhelpful at the A&E department at the Conquest Hospital. We would be happy to look into this, but to enable us to do so, we would require more information.

If you would like to discuss what happened in more detail, please contact our Patient Advice & Liaison Service (PALS) on 01424 758090 or by email to esh-tr.PALSH@nhs.net.

Thank you for taking the time to give feedback. We're pleased to hear that your sister is doing well.

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