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leverhume day centre

Story from nhs.uk

"leverhume day centre"

About: Clatterbridge Hospital

went in for hernia op could not fault it from the first person at reception till I left after my op. I was kept fully informed through out my stay what was going to happen before and after as this was my first op ever I was a bit apprehensive, I was put at ease and felt relaxed, all the staff were very helpful pre op and post op care was fantastic and very friendly. thank you all the only thing I could say that needs improving is the direction signs and lighting to the entrance of the day centre by car especially at night as my brother in law is disabled, this didn't effect the care I received during my stay and I would highly reccomomend this hospital

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Responses

Response from Clatterbridge Hospital 8 years ago
Clatterbridge Hospital

Submitted on 22/12/2015 at 15:37
Published on nhs.uk on 23/12/2015 at 03:30

Thank you very much for your kind comments. We are delighted to learn how staff were able to look after you so well. We are proud of the care and service provided by our staff.

Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff at the Leverhulme Day Centre.

We are also grateful for your feedback regarding the direction signs and lighting, which we have shared with our Estates department.

If we can be of further assistance in any way, please do not hesitate to contact the Patient Relations Team on freephone 0800 432 0251, email wih-tr.Patientrelations@nhs.net or in writing to Patient Relations Team, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE.

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