"Great NHS"

About: Chelsea & Westminster Hospital

Yesterday (14 Oct)

I had to be taken to C&W as I had a problem with my knee.

I was in great pain.

From the conversation with 111 to being discharged later in the day I was super impressed by the care, professionalism and efficiency of everyone I was in contact with.

The paramedics were brilliant and looked after me so well before delivering me to thevA&E dept.

Once in there I was seen very quickly by the nursing staff/X-ray team and doctors.

I wish I knew all their names to thank.

The NHS gets a lot of bad press but I thinki it is important to say what a great job they do.

On a Wednesday morning there was quite a bit of activity and people from all walks of life (it seemed) were in need of support.

From what I saw and heard all were given the best attention.

The Chairman even popped in to say hello when I was in my cubicle!

Thank you Team Wednesday.

i really think you do a fantastic job.

Story from NHS Choices

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Response from Chelsea & Westminster Hospital

Dear Patient,

Thank you very much for your lovely feedback.

I have logged it on our system and escalated it further to the management of A & E.

We wish you a speedy recovery.

Kind Regards,

PALS Office

Chelsea and Westminster Hospital

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