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"Long delays at A&E"

About: Lincoln County Hospital / Accident and emergency

(as a parent/guardian),

Was seen within an hour of arrival to 'check in' other patients arrived checked in. Some came back. Some didn't. Then no one was seen for over 2 hours. We waited patiently. Even watched a film. Tried to enquire how long we would be very unsuccessfully. Then at approximately 1. 45am 3 people were called forward in 5 minutes or less. We were released to contact again if still in pain.

Car parking charges were fair however the next band of charges could have been avoided if the delays were not so long. Appreciate priority of patients. But nurses standing chatting and drinking cups of tea does not bode well with patients sitting in waiting rooms. 1 Nurse had 3 cups of tea in the time I was waiting for my son to be seen. I was not even able to get water! Just as well as there was no toilet roll available. Had to ask chatting Nurse to restock.

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