"Rude A&E receptionist"

About: Lincoln County Hospital

Attended as the result of a head injury to be greeted by a very rude uncaring receptionist....she is the face of your department and treated me like dirt under her shoe

Story from NHS Choices

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Response from United Lincolnshire Hospitals NHS Trust

Dear Kim,

My apologies and thank you for bringing this to my attention, this is certainly not the impression I would hope that the Reception team portray.

I will be investigating with the Reception Supervisor and feeding back to the individual involved.

Best regards,

Karen Hansord – A&E Sister