"Going that extra mile"

About: Tameside General Hospital

I brought my 13day old baby in to have his tongue tie corrected last week we was treated by a lovely midwife who does it unfortunately he had to go upstairs forms observations an didn't get it done the midwife came back later on to see how he was getting on and then rang me the next day to see what the out come was we went back the next day an they did it they gave plenty of support and advice as he had lost a lot of weight the following day he was weighed an they said they would ring an see how he had got on and they did gave us some more advice on feeding and asked us to let them know how he got on over the weekend this person in my eyes went out of their way to offer the extra support an advice after my son had had his tongue when they didn't need to what an amazing midwife u have here thank you

Story from NHS Choices

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Response from Tameside and Glossop Integrated Care NHS Foundation Trust

Thank you for taking the time to provide feedback following your maternity care experience, and I am very pleased you were happy with the level of care and support you received.

I hope your son is now feeding well and gaining weight, and I will pass your comments on to the midwife involved in your care.

Anita Fleming

Assistant Chief Nurse

Surgery / Women’s & Children’s