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Outstanding Paediatric Care From A Ten Year Old Boy

Posted By 10 Year Old Boy

"Outstanding Paediatric Care From A Ten Year Old Boy"

About: Royal Hospital for Sick Children (Yorkhill) / Paediatrics

(as the patient),

I am 10 years old and a few years ago I was poorly sick and I was admitted to Ward 20 Wishaw General Hospital for 10 days with Acute Glomerularnephritis.

I received excellent medical and nursing care while I was in hospital and this has continued since my discharge home. I have been looked after by Dr Thin Thin Saing, Dr Cunningham and Dr Heather Maxwell, Victoria Causer Renal Nurse and the Dieticians.

In early October 2015, I attended my routine clinic appointment and I was told the best news ever. As I am now back to full health and strength I have been discharged from the Paediatric Team at Wishaw General Hospital after years of being under their care.

I am writing to you to share the excellent care that I received from this outstanding team. A BIG thank you from a little 10 year old.

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Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 8 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 14/10/2015 at 09:45
Published on Care Opinion at 10:44

Dear 10 Year Old Boy,

It has really made my day to read this! I can't imagine how scary it must have been to be in hospital for that time, although I'm sure you were much braver than I would have been!

I am so happy for you that you are back to full health and I am sure the whole team at Wishaw General will be thrilled that you have taken the time to write in about your experience.

I hope you enjoy the rest of your October holidays!

Best Wishes,

Lorna

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Response from Susan Stewart, Associate Director of Nursing, North Lanarkshire, Health & Social Care Partnership 8 years ago
Susan Stewart
Associate Director of Nursing, North Lanarkshire,
Health & Social Care Partnership

Submitted on 15/10/2015 at 09:01
Published on Care Opinion at 09:33

picture of Susan Stewart

Dear 10 Year Old Boy,

What great news!

It’s really nice of you to take the time to share your experience; I’m so glad that you have returned to full health and strength.

Your feedback will mean a lot to the staff that you have mentioned, and I’m sure the rest of the Paediatric Team at Wishaw will feel really proud when they read your story about how they have been able to help you.

Like Lorna, I hope you are making the most of your half-term

Best wishes

Susan

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