"A torn ligament in my ankle"

About: East Surrey Hospital / Accident and emergency

(as the patient),

After a fall, I decided I should check my foot for any possible fractures. I arrived at A&E at approx 2. pm and by 3. 30 I was back home having had first class treatment and reassurement. A credit to the much maligned National Health.

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Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust

Dear Queen,

It's always a pleasure to hear of people championing the NHS. Thank you for your very positive feedback about the treatment you received in our emergency department. I know the staff there will be pleased to hear that their care is so well appreciated.

I hope you are recovering well.

Kind regards,

Cathy White

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