"Laparoscopic hysterectomy."

About: Frimley Park Hospital (Frimley)

I was admited on the 7th Oct 15 for the above procedure. The operation went well & the staff were amazing;but I had no bed on a ward so spent the whole night in Recovery. Recovery was very noisy & I only got an hours sleep as all the alarms on the machines were going off, there was a man screaming at 4am & a baby crying on & off. I'm classed by the police as a vulnerable adult & feel I was put at risk on Recovery. I live on my own & came home the next day as I felt I was in the way & a nuisance. I don't ever want to come into Frimley Park hospital again & I will be telling my G.P about this experience. I'm having to do my own shopping, cooking & cleaning; but at least I can sleep behind a locked door in the privacy of my home feeling safe from the outside world.

Story from NHS Choices

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Response from Frimley Park Hospital

Thank you for taking the time to leave your feedback.

I am sorry that you did not have a very good experience.

In order for us to investigate what happened and learn from this I would be very grateful if you could contact our PALs team with more information.

You can email them on palsfrimleypark@fhft.nhs.uk

I hope you are recovering well and I'm sorry for the distress caused

Kind Regards

Claire Marshall

Head of Patient Experience

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