"Very good visit"

I'm a slightly nervous patient so going to visit a dentist isn't my favourite thing. I had an appointment on clinical practice last week to have some treatment carried out and I couldn't have been happier. The student was excellent in carrying it out and they talked me through everything. There was a nurse assisting as well and they communicated really well and helped me through the treatment and kept me comfortable at all times.

The only downside to the dental hospital is the student has to check with their teachers through each stage of the treatment however at least you know everything is going okay. The building is a little tired however I believe the new building isn't far around the corner which is going to be a lot better.

Thanks to everyone involved with my treatment, if you could pass the message to the floor/department staff on I would be really happy

Story from NHS Choices

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Response from Birmingham Dental Hospital

Thank you for your feedback which has been shared with the colleagues at Birmingham Dental Hospital. The new Dental Hospital is nearing completion and we look forward to moving to the new site by the Spring of 2016 in the meantime staff are working hard to maintain the environment and deliver a high standard of care and treatment.

Alison Last

Associate Director of Patient Experience

Birmingham Community Healthcare Trust

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