"My final review regarding my father in law"

About: Queen's Hospital, Burton Upon Trent

These are my final words regarding my father in law, George Goodall. Those who have read my previous reviews know how difficult it has been to get ourselves heard regarding George's care. I expressed my concerns over his mental health many times and have been put down many times. He was allowed to make decisions even though he did not realise the consequences of those decisions. However he has now died after contracting Pneumonia. His death certificate now says he had dementia! So , I was right all along. Much of his suffering could have been avoided if he had been diagnosed earlier. I have never seen anyone elderly suffer as much as he did and the Pneumonia was appalling and I think the shock of seeing him like that has taken my taste.I only hope that nobody else has to see what we have although I doubt if anything will change in the near future. Wishing you all the courage you can muster. Lesley Goodall.

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Response from Queen's Hospital, Burton Upon Trent

Dear Mrs Goodall

Please accept our sincere condolences to you and your family at this sad time.

If we can be of any further assistance and support please contact our Patient Advice and Liaison Service (PALS) on 01283 593110.

PALS staff are available to help between 09:00 and 16:30 hrs Monday to Friday.

Kind regards

PALS team

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