About: Royal Hallamshire Hospital

I was sent for a back and neck x-ray by my doctor on a Friday lunchtime as I was in considerable pain. It was just a wait your turn appointment but I only waited 15 mins before I was seen. I was told by my GP I would have to wait a few days for my results.

The lady doing the x-ray could see I was in a deal of pain so she asked me what I had done. She said she would go to see the consultant with my scans just to make sure I hadn't done any bone damage and to put my mind at rest.

I got changed and sat back in the waiting room - within 5 mins she came back and said it was all ok.

It saved me a lot of worry over the weekend and the service and staff couldn't be more helpful. Thank you all the staff in x-ray!

Story from NHS Choices

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Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to provide such positive feedback on the service you recieved. Your kind words will be shared with the staff concerned as they are always pleased to receive good feedback,

Thank you.
  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful