"Staff are always kind"

About: Crosshouse Hospital / Ophthalmology

(as the patient),

I have been attending the Ophthalmology clinic for two, maybe three, years and have always found it to be efficient and well run, the staff are always kind.

However, my last visit was exceptionally good, the lady doctor, I think she was Indian, was so very kind and helpful, she went the extra mile to reassure me, put me at ease and keep me informed. I wanted you to know how much I appreciated her kindness

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Outdoors306,

I am so glad you find the Ophthalmology service efficient, well run and the staff so friendly. hearing this feedback is truly inspiring and I am sure the team and the lady doctor will appreciate the time you took to share this with us. Thank you.

Best wishes,


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