"Late ambulance has set me back"
About: South Western Ambulance Service NHS Foundation Trust / Patient transport service (PTS) South Western Ambulance Service NHS Foundation Trust Patient transport service (PTS) Exeter EX2 7HY Southmead Hospital / Neurology Southmead Hospital Neurology BS10 5NB
Posted by Amazed208 (as ),
I arranged for an ambulance to take me from my home to Southmead Hospital where I had an appointment in the Neurology clinic this morning. The appointment was in the early morning, however circumstances out of my control meant that the ambulance did not get me to the hospital until 1 hour and 20 minutes after my appointment time.
On arriving at the clinic I was told I would not be seen as I was late. The clinic said they may be able to see me later in the day if I was prepared to wait until the clinic had actually finished – that would have meant hanging around at the hospital for about 5 hours. Because I could not do this I was told I would need to go back to my GP and ask for another referral that is to start the whole process again.
The ambulance was late, there was nothing I could do but am now paying the penalty.