"Ward F4 Stroke Rehab Unit. Exemplary ..."

What I liked

Ward F4 Stroke Rehab Unit.

Exemplary nursing care for my elderly father after a minor stroke, and my general observation of the care given to other (more seriously ill ) patients was similarly excellent.

The nursing staff and physiotherapy staff on this ward are a credit to the hospital.

I cannot fault any aspect of the care given to my father on his stay in this ward.

What could be improved

My father was admiited after referal from a locum call-out doctor, having being diagnosed with a stroke, being unable to walk.

He was taken by ambulance to the hospital where he was, what I can only described as, 'dumped' in A&E.

After a 2 and a half hour wait he was eventually seen by a Triage doctor and placed in the 'Admissions Ward' (?) in a cubicle with no bulb in the lamp. The nurses diod not appear to care when they were told about the absence of a light. A junior doctor arrived at 2 am and conducted a creditably thorough examination, despite the absence of light.

I consider the delay in my father being examined by a doctor upon entry to A&E to be TOTALLY UNSATISFACTORY.

There appears to be something seriously wrong with the processes in the A&E Dept.

Anything else?

In the 5 weeks in which my father was in hospital it cost me £70 in parking fees.

The parking arrangements and the extortionate fees for visitors of long-stay in-patients are disgusting. I suspect this a million pound money-maker for the hospital so I don't expect any notice to be taken of this comment.