"Colonoscopy carried out efficiently by friendly..."

About: Cheltenham General Hospital

Had a colonoscopy earlier today in the Endoscopy Suite of the Oncology Centre.

Staff were friendly and efficient from start of process in the reception area, in the operating theatre and in the waiting area afterwards.

Had a bit of trouble with the bowel preparation medication I had to take in the morning, the second lot of the moviprep causing me to throw up! But, apart from that, the day went very well, and left the hospital mid-afternoon feeling very well.

One suggestion for improvement, the information I received with my appointment letter did not make it clear that sedation was optional.

I arranged for someone to pick me up, but, in the event, I did not have sedation, so was able to walk home on my own.

Better to indicate beforehand that sedation is optional.

Or does the hospital like to have someone to contact "just in case"?

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Response from Cheltenham General Hospital


Thank you for sharing this feedback with us which we will pass on to the staff at the endoscopy suite. Thank you for the specific comment regarding sedation which we will also pass for consideration. If you'd like to get in touch with our patient liaison (PALS) team directly they will be happy to find the answer to the question you have raised. You can email them at pals.gloucestershirehospitals@glos.nhs.uk or ring 0800 019 3282 (Free phone) Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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