"Administration is pathetic"

About: Royal Orthopaedic Hospital

Utterly fed-up of the inability of this hospital to perform basic administrative tasks. Updating address, marking as urgent, ordering scans and sending to the correct place. Utter rubbish and has meant that a condition than should have been dealt with months ago has made me disabled and unable to walk. I believe in the NHS but the awful administration of it will see it destroyed because I would not support or fight for it to stay the way it is.

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Response from Sally Xerri-Brooks, Head of Communications, Communications, Royal Orthopaedic Hospital NHS Foundation Trust

Thank you for sharing your views. I'm really sorry you've had such a difficult experience. We'd really like to look into some of the issues you've experienced and find out what has happened. Please contact us on either 0121 685 4128 or roh-tr.pals@nhs.net

With best wishes

Sally Xerri-Brooks

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