"Manner of treatment"

About: Salford Royal

On Thursday this week, I went on a student night out in Manchester and after my condition worsened (through no one's fault but my own) I ended up in an ambulance on the way to the hospital. When I arrived I was treated with a lot of respect and no judgement was made by any member of staff. I can imagine how easy it would be for someone to sneer or cast a bad look in the direction of a student whose night out ended badly through their own actions and I probably deserved it. Nevertheless I experienced none of this in the hospital, and I was even visited later on by the ambulance staff who brought me in. In summary, after ending up ill due to a night out, I was extremely grateful for the manner in which I was treated.

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Response from Salford Royal

Dear William

We are happy to hear of your positive experiences of Salford Royal services and that you felt you were treated with care and compassion.

Our aim is to ensure we provide exceptional care in all of our wards and departments and your comments will be passed onto the senior nursing teams in these areas.

Thanks again for your feedback and we hope you are feeling better.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful