"Excellent service at A & E at midnight on Sat..."

About: Royal Bolton Hospital

Late on Sat.evening 26 Sept., my 85 yr.old wife, Chris, fainted just as she reached the top of the stairs. She promptly fell backwards down six stairs and was unable to communicate or move.

I rang 999 and also rang our daughter. The ambulance crew lead arrived quickly and were most efficient and professional, kind and caring and took her off to hospital.

On arrival at the hospital my daughter and I were immediately lead to the cubicle where Chris was already in the care of a Consultant, who rapidly initiated all the appropriate checks and tests. We immediately felt reassured that Chris would have the best treatment possible under the care of the Consultant and their team. Chris was taken for various X-Rays and (since she's on warfarin) a brain scan.

By 4 am Chris was well enough to return home and the Ward Sister kindly pushed her in a wheelchair to the exit doors and helped her into our car.

I'd like to express our thanks to all the people who worked so well together, constantly reassuring us so that we had no doubt that the Royal Bolton Hospital was the best place to be under the circumstances.

The patient, still sore and bruised, is slowly recovering at home and sends her sincere thanks to all.

Story from NHS Choices

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Response from Royal Bolton Hospital

Thank you for your kind comments. I'm pleased to hear that your wife is recovering at home and will pass your thanks on to the team.

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