"Dr Didnt even turn up"

About: Herts & Essex Community Hospital

When for my appointment along with several others waiting there to find dr didnt turn up no one could rebook me after many calls later i was told a saturday one would be made for all so they can catch up - this never happened.

no one called me i just got a letter with a date a month away.

chasing this up no one got back to me i was then eventually greeted with a letter stating that appointment had been canceled for another 2 week wait all in all so far from original appointment in july its now 3 months later ( actually for as 1st was at beginning of month and next is at end of oct) awful service

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Responses

Response from Herts & Essex Community Hospital

I apologise for the delay in response.

This service is run by Princess Alexandra Hospital NHS Trust, if you wish to contact them, please call the PALS team on 01279 827 211, alternatively you can email PALS on pals@pah.nhs.uk.

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