"very good patients care"

About: St George's Hospital (Tooting) (London)

I suffered a miscarriage and I had a surgical procedure (SMM) at the day surgery unit on 30/9/15 .

I was very anxious and tearful but the registrar was so kind and reassuring that they made this sad circumstance a bit more bearable for me. I am so grateful and I will always remember their kindness and empathy when they came to talk to me after I woke up.

Same for the anaesthesist who reassured me about my fears of being put to sleep and not being able to wake up. They explained me what was going to happen and helped me to overcome my fears. I am sorry I didn't get the chance to thank them afterwards.

Also, all the nurses in recovery were very caring and professional and took care of all patients needs even if we were there for a short time.

I hope you will pass my feedback to them as they deserve to know they are doing a great job, even though I am sure they already know! Thank you all.

Story from NHS Choices

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Response from St George's Hospital (Tooting)

Thank you for taking the time to feed back your thoughts on the experience you had at St. George's Hospital. The staff in the department will be notified of your comments on their kindness during this very difficult time.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful