About: Royal Free Hospital

My family member has been in this hospital now for 2 weeks suffering from pancreatic pain, he has not had a meal in a month all he has had is soup and ensure, you would think the medical team would hurry their selves and get him sorted so that he can eat, said he was to have his cyst drained on Monday then changed their mind as he had to have a scan, now wouldn't you think they would have done that already before rather than get him all worked up overnight thinking he's having his procedure then telling, well actually no it's not happening. Totally disappointed in the care he has received from this hospital, it's supposed to be a specialist hospital, he had better care in North Middlesex in Edmonton, which is just a normal hospital.

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Response from Royal Free Hospital

Sorry to hear you're unhappy. If you would like us to look into this, please email rf.pals@nhs.net with further details. Thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful