"2 1/2 days and no operation"

About: Royal Lancaster Infirmary

I was admitted on a Thursday morning for an emergency operation . I was put on nil by mouth and eventually discharged myself on the following Sat afternoon as i was not informed when i was receiving my " emergency operation " an absolute disgrace to say the least total chaos and lack of communication

Story from NHS Choices


Response from Royal Lancaster Infirmary

We are really sorry that your experience at our hospital wasn’t what you would expect and are very keen to investigate and respond directly to you. We would need some more information from you in order to investigate fully and provide you with a response. Please can you contact Sarah Cullen, Assistant Chief Nurse - Surgery and Critical Care, on 07964122091 so we can carry out this out.

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