"Great care in A&E"

About: Southend Hospital

Really good care in the A&E even though they were very busy. Took time to explain what was happening all the time, what the plan was and what they were going to do. The consultant was really good and explained everything

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Responses

Response from Louise McIver, Patient Involvement Coordinator, Southend University Hospital NHS Foundation Trust

Thank you for your post relating to your care and communication within our A&E department.

We appreciate you taking the time to contact us and value your feedback.

I will ensure I pass your comments to the team.

Regards,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful