"Transport to and from hospital"
About: East Surrey Hospital / General medicine East Surrey Hospital General medicine RH1 5RH South East Coast Ambulance Service NHS Foundation Trust / Patient transport service South East Coast Ambulance Service NHS Foundation Trust Patient transport service Lewes BN7 2XW
Posted by Lampeter (as ),
Transport was arranged by mcmill nurses to pick my husband and myself at 12 noon but to be ready from 11 am onwards. His appointment was at 1. 15. The transport did not turn up at 1. 05 we caught a bus to the hospital making him late for his appointment. As we took the bus our return journey was cancelled.
The nurses at the Chipstead ward East Surrey hospital were brilliant and arranged our journey home. As my husband is very sick it was very stressful.. Also I phoned the relevant transport number four times to. See when they were picking us up but each time they did not answer the phone. I do think your transport arrangements for sick people could be improved upon.