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Too many non qualified staff in Lilac uniforms

Story from nhs.uk

"Too many non qualified staff in Lilac uniforms"

About: Royal Stoke University Hospital

Get rid of the lilac's and get some real nurses in.

Ward 225 is an absolute nitemare. + You are down in recovery for anything up to 3 hours, waiting for your turn to come upstairs, and there is no-one to take you up to ward. I felt as though I was held a hostage. I had my Op, and wanted to go home.

too many people walking up and down "looking" like they are working - they don't know the meaning !

Why now , is an appointment irrelevant ?

Its a booking slot, shared by 50 ?

A five hour wait is unnaceptable, do they care ?

Absolutely not :/

Why is Stoke Hospital called Royal ?

Dreadfull place

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Responses

Response from University Hospitals of North Midlands 8 years ago
University Hospitals of North Midlands

Submitted on 24/09/2015 at 15:16
Published on Care Opinion at 15:55

Dear "Anonymous"

Thank you for taking the time to provide us with feedback about your experience of University Hospitals of North Midlands.

If you would like to contact our PALS Team (Patient Advice and Liaison Service) so that they can investigate the issues that you have raised further. The PALS Team can be contacted on 01782 676450 or 01782 676455 or by emailing patient.advice@uhns.nhs.uk.

Thank you and best wishes

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