"Day Surgery"

About: North Tyneside General Hospital

I simply cannot express how impressed I am with every aspect of the care I recently received while having surgery under general anaesthetic. I felt I had no option but to write this review! Every single staff member made me feel at ease during an anxious and worrying time. Time was taken to explain what was happening and what I needed to do. This level of care doesn't happen without hard work and dedication from staff at every level who genuinely care about what they do.

Please pass on my thanks to the whole team who are involved with elective surgery. The impact that their care has had on my psychological and emotional recovery is massive. Thank you.

Story from NHS Choices

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Response from North Tyneside General Hospital

Dear Sir / Madam,

I am delighted to hear that you are recovering well from your surgery. Thanks so much for providing this lovely feedback for our staff.

Our teams do work incredibly hard and strive every day to provide the best care possible, so it means such a lot to them to know that their efforts have been appreciated. It means all the more when this feedback comes from patients that they have cared for . Thank you for giving us the opportunity to celebrate all that they do.

Take great care of yourself and please let us know if there's anything you need.

best wishes, Annie annie laverty - director of patient experience

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